All Visual Note orders are prepared and shipped in real time, either on the same day or on the first business day following payment confirmation.

We rely exclusively on leading national and international couriers (UPS, DHL, BRT, etc.), operating in accordance with industry logistics standards to ensure safe, reliable and fully trackable shipments.

As soon as your order is handed over to the courier, you will receive a tracking code by email, allowing you to monitor the status of your shipment at any time.

For Visual Note guitars, shipping is handled directly from the warehouses of our partner Algam EKO, one of Europe’s leading musical instrument distributors. This allows us to guarantee a highly efficient, quality-controlled and fully traceable process, with strict quality standards and professional packaging.

DELIVERY TIMES

Italy:
  • LED Device: Estimated delivery within 1-3 working days.
  • Guitars: Delivery within 3-6 working days.
Europe (EU):
  • LED Device: Estimated delivery within 3-5 working days.
  • Guitars: Delivery within 4-7 working days.
United Kingdom (UK):
  • LED Device: Estimated delivery within 1-2 working days.
  • Guitars: Shipping to the UK is not available for this item.
USA + Non-EU Countries:
  • LED Device: Estimated delivery within 4-8 working days.
  • Guitars: Shipping to the USA and Non-EU destinations is not available for this item.
DELIVERY COSTS
Shipping for the LED device is free of charge in Italy and many European countries, including the UK.
Delivery costs vary depending on the geographical area and package weight.
You can easily check the delivery costs for your country at checkout before completing your purchase by entering your shipping destination.
 
Please contact us at info@visual-note.com for custom shipping solutions and exception handling.