All Visual Note orders are prepared and shipped in real time, either on the same day or on the first business day following payment confirmation.

We rely exclusively on leading national and international couriers (UPS, DHL, BRT, etc.), operating in accordance with industry logistics standards to ensure safe, reliable and fully trackable shipments.

As soon as your order is handed over to the courier, you will receive a tracking code by email, allowing you to monitor the status of your shipment at any time.

For Visual Note guitars, shipping is handled directly from the warehouses of our partner Algam EKO, one of Europe’s leading musical instrument distributors. This allows us to guarantee a highly efficient, quality-controlled and fully traceable process, with strict quality standards and professional packaging.

DELIVERY TIMES

Italy: approx. 2–4 business days
Europe: approx. 3–7 business days

SHIPPING COSTS

Shipping costs vary depending on the destination country and the weight of the parcel.
You can easily check the exact shipping costs for your country during checkout, before completing your purchase, by entering the delivery address.

NON-EU / INTERNATIONAL SHIPPING

We do not automatically ship outside Europe. For non-EU destinations, please contact us at info@visual-note.com to arrange a customized shipment, including any applicable customs duties and handling fees.