{"id":488,"date":"2023-03-21T22:49:16","date_gmt":"2023-03-21T21:49:16","guid":{"rendered":"http:\/\/www.domenicopierro.it\/visualnote\/shipping-policy\/"},"modified":"2026-03-16T17:32:12","modified_gmt":"2026-03-16T16:32:12","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.visual-note.com\/en\/shipping-policy\/","title":{"rendered":"Shipping policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"488\" class=\"elementor elementor-488 elementor-84\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5977206f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5977206f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25ffaf80\" data-id=\"25ffaf80\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65cd09c8 elementor-widget elementor-widget-text-editor\" data-id=\"65cd09c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p data-start=\"128\" data-end=\"281\">All Visual Note orders are <strong data-start=\"155\" data-end=\"192\">prepared and shipped in real time<\/strong>, either <strong data-start=\"201\" data-end=\"280\">on the same day or on the first business day following payment confirmation<\/strong>.<\/p><p data-start=\"283\" data-end=\"488\">We rely exclusively on <strong data-start=\"306\" data-end=\"353\">leading national and international couriers<\/strong> (UPS, DHL, BRT, etc.), operating in accordance with industry logistics standards to ensure <strong data-start=\"439\" data-end=\"487\">safe, reliable and fully trackable shipments<\/strong>.<\/p><p data-start=\"490\" data-end=\"654\">As soon as your order is handed over to the courier, you will <strong data-start=\"552\" data-end=\"588\">receive a tracking code by email<\/strong>, allowing you to monitor the status of your shipment at any time.<\/p><p data-start=\"656\" data-end=\"982\">For <strong data-start=\"660\" data-end=\"683\">Visual Note guitars<\/strong>, shipping is handled directly from the warehouses of our partner <strong data-start=\"749\" data-end=\"762\">Algam EKO<\/strong>, one of Europe\u2019s leading musical instrument distributors. This allows us to guarantee <strong data-start=\"849\" data-end=\"919\">a highly efficient, quality-controlled and fully traceable process<\/strong>, with <strong data-start=\"926\" data-end=\"981\">strict quality standards and professional packaging<\/strong>.<\/p><p data-start=\"984\" data-end=\"998\"><strong>DELIVERY TIMES<\/strong><\/p><p data-start=\"1000\" data-end=\"1068\">Italy: approx. 2\u20134 business days for LED device. Approx. 3-6 business days for Guitars.\u00a0<br data-start=\"1032\" data-end=\"1035\" \/>Europe: approx. 3\u20135 business days for LED device. Approx. 4-7 business days for Guitars.<br \/>Extra-EU: 4-8 business days<\/p><p data-start=\"1070\" data-end=\"1084\"><strong>SHIPPING COSTS<\/strong><\/p><p data-start=\"1086\" data-end=\"1325\">Shipping of LED device in many European countries is free.<br \/>Shipping costs vary depending on the <strong data-start=\"1123\" data-end=\"1175\">destination country and the weight of the parcel<\/strong>.<br data-start=\"1176\" data-end=\"1179\" \/>You can easily check the exact shipping costs for your country during checkout, before completing your purchase, by entering the delivery address.<\/p><p data-start=\"1327\" data-end=\"1358\"><strong>EXTRA-EU \/ INTERNATIONAL SHIPPING<\/strong><\/p><p data-start=\"1360\" data-end=\"1572\"><strong>USA, Australia, South Korea, Japan, New Zealand, UAE, Philippines, Malaysia and Singapore<\/strong>: Shipping currently available for <strong>LED devices only<\/strong>. Guitars are not yet available. Orders are usually delivered without additional customs charges. If any customs charges are applied upon delivery, simply contact us and we will reimburse them.<\/p><p>For other destinations, please contact us at <strong data-start=\"1451\" data-end=\"1475\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1453\" data-end=\"1473\">info@visual-note.com<\/a><\/strong> to arrange a <strong data-start=\"1489\" data-end=\"1512\">customized shipment<\/strong>, including any applicable customs duties and handling fees.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>All Visual Note orders are prepared and shipped in real time, either on the same day or on the first business day following payment confirmation. We rely exclusively on leading national and international couriers (UPS, DHL, BRT, etc.), operating in accordance with industry logistics standards to ensure safe, reliable and fully trackable shipments. As soon [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.visual-note.com\/en\/wp-json\/wp\/v2\/pages\/488"}],"collection":[{"href":"https:\/\/www.visual-note.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.visual-note.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.visual-note.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.visual-note.com\/en\/wp-json\/wp\/v2\/comments?post=488"}],"version-history":[{"count":52,"href":"https:\/\/www.visual-note.com\/en\/wp-json\/wp\/v2\/pages\/488\/revisions"}],"predecessor-version":[{"id":22447,"href":"https:\/\/www.visual-note.com\/en\/wp-json\/wp\/v2\/pages\/488\/revisions\/22447"}],"wp:attachment":[{"href":"https:\/\/www.visual-note.com\/en\/wp-json\/wp\/v2\/media?parent=488"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}